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Privacy Policy

Privacy and Security

Lucky-Dux Pty Ltd ("LDX") is committed to protecting the privacy of visitors to this site. This Privacy Policy applies to the Site. This Privacy Policy does not apply to other websites to which we link. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, you are not authorized to use this Site.

Secure Ordering

Protecting your online order information on Lucky Dux Ltd Pty is very important to us. In our shopping checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters "http" in the URL address change to "https," the "s" indicates you are in a secure area employing SSL. LDX also uses one of Australia's leading payment gateways and never has access to, nor stores, customer payment information.

Information Collected

In order to purchase from this Site, you must first complete the registration process. During the registration process, we collect personal information such as your name, email address, phone number and billing and shipping addresses. We may request additional personal information such as your shopping preferences and demographics. Once you complete and submit your registration, you have opted-in to receive email communication from LDX. We never access, store or view you payment information, which is entered in an encrypted format by you directly into the secure third-party payment gateway.

In addition, we automatically gather certain information about the use of the Site, such as how frequently certain areas of the Site are visited, including through the use of cookies, web beacons and other technologies. Most browsers can be set to prevent cookies or to notify you when one is being placed. However, cookies are necessary to access the Site.

If you choose to invite an individual to join Lucky-Dux.com, you will need to provide his/her name and email address. Lucky-Dux.com stores this information to confirm qualifying orders attributable to your account and to track the results of the invitation referrals.

How We Use Your Information

We will not share or disclose your information to anyone except as described in this Privacy Policy.

We use personally identifiable information in order to give you a more enjoyable convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site. We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information.

In connection with their performance of services to maintain and operate the Site and certain features on the Site, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders.

We may transfer persaonally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. In such a circumstance the Transferee would be bound by the terms of this privacy policy.

We reserve the right to disclose information in order to comply with a subpoena, court order, administrative or governmental order, or any other requirement of law, or when we, in our sole discretion, believe it is necessary in order to protect our rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk reduction.

We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

How We Protect Your Information

We are committed to protecting the information we receive from you. We follow reasonable technical and management practices to help protect the confidentiality, security and integrity of data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

The Site encrypts your personal information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. The Site never has access to your payment information (credit or debit card numbers) and therefore does not store this information. In addition, only those employees and third parties who need access to you information in order to perform their duties are allowed such access.

Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email support@lucky-dux.com. Any user who receives an email invitation to join the Site may choose not to receive such invitations in the future by following the instructions in the email invitations and, in addition, if you are a member, you may also choose not to receive such invitations by changing your preferences as indicated above. In addition, you may update or change your personal information or preferences by sending email to support@lucky-dux.com. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request.

While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

Children’s Privacy and Parental Controls

The Children's Online Privacy Protection Act imposes certain requirements on web sites directed at children under 13 that collect information on those children, and on web sites that knowingly collect information on children under 13. Lucky-Dux Pty Ltd is not directed at children under 13, and does not knowingly collect any personal information from children under 13.

Links to other sites

Lucky-Dux Pty Ltd may contain links to web sites operated by other third parties. Lucky Dux Ltd Pty has no control over, or responsibility for, their content, information or activities, including security and use of personal information. We encourage you to read the privacy policies and terms of use of any third-party site before submitting any personal information.

Online account registration

Registering with Lucky Dux Ltd Pty will make your online shopping faster and easier. We can store your shipping addresses so that you don't have to enter them each time you shop. You will also be able to save your shopping basket, check your order status, and review your order history. Your registered information will be securely stored with us, and you can add, delete, or change your registered information at any time using your password.

E-mails

We may send promotional e-mails to you only if you have asked to receive them. Each time you receive an e-mail from us, you will be given the opportunity to "opt-out" or stop receiving them.

Privacy Policy Changes

If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

If you have any questions about this Privacy Policy, please contact us at:

Lucky-Dux Pty Ltd
ABN 91 163 663 536
Level 2, 20 Hutchinson Street
Surry Hills NSW 2010